1. Preamble
The purpose of this charter is to inform users of the site www.atlasimmobilier.com (hereinafter referred to as “the Site”) about the terms and conditions governing the collection, processing and protection of their personal data by Altalian SARL AU, the company that publishes the Site and operates the Atlasimmobilier brand.
Altalian SARL AU is committed to ensuring that the collection and processing of personal data complies with the provisions of Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.
For users residing in the European Union, processing is also carried out in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
2. Collected data
All personal data collected by Altalian SARL AU is provided voluntarily by the persons concerned, i.e. :
- when sending a contact form or a request for information via the Site,
- in direct contact with the agency by telephone or e-mail,
- when voluntarily published on our platforms,
- or at trade fairs and events.
This data may include
- Identity: last name, first name.
- Contact details: email address, telephone number, postal address.
- Information about your real estate project: type of property, budget, location, free message.
No data is collected indirectly, either by automated means or without the knowledge of the persons concerned.
3. Purpose of processing
Personal data is collected and processed for the following purposes:
- Respond to requests made via the contact form or received at events.
- Manage prospect and customer relations (buyers, sellers, investors).
- Send personalized real estate proposals.
- Send newsletters and commercial communications (in particular via the Brevo platform).
- Ensure administrative, commercial and contractual management of established relationships.
4. Legal basis for processing
Data processing is carried out in accordance with Moroccan law n°09-08, and is based on :
- Performance of a contract or pre-contractual measures (requests for information, visits or transactions).
- Compliance with legal obligations (particularly accounting and tax).
- The agency’s legitimate interests (commercial prospecting, relationship management).
- Explicit user consent (newsletter registration, commercial communications).
For users in the European Union, this processing also complies with the principles and obligations of the General Data Protection Regulation (GDPR).
5. Data recipients
The data collected is intended exclusively for Altalian SARL AU and its authorized employees.
They may be transmitted to technical service providers acting on behalf of the agency and in strict compliance with regulations, in particular :
- Brevo (Sendinblue) for sending newsletters and marketing communications.
- Internet.bs Corp. for technical management and maintenance.
These service providers undertake to ensure the confidentiality and security of data in accordance with current legal requirements.
6. Data retention period
Data is kept only as long as is strictly necessary for the purposes for which it was collected:
- Prospects (requests, forms, contacts): 3 years after last contact.
- Customers: for the duration of the contractual relationship, then archived for 5 years after termination.
- Accounting documents and invoices: 10 years (legal obligation).
After this period, data is irreversibly deleted or anonymized.
7. User rights
In accordance with Moroccan law no. 09-08 and, for users residing in the European Union, the RGPD, each person has the following rights concerning their personal data:
- Right of access: obtain confirmation that data concerning you is being processed and receive a copy.
- Right of rectification: request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to restrict processing in certain cases.
- Right to object to processing, in particular for commercial prospecting purposes.
- Right to portability: receive data in a structured, readable format.
These rights may be exercised at any time by sending a written request by email to : [email protected]
8. Data security
Altalian SARL AU implements all appropriate technical and organizational measures to guarantee the security, integrity and confidentiality of personal data, and to prevent their loss, alteration, disclosure or unauthorized access.
9. Data Protection Officer (DPO)
The Data Protection Officer (DPO) is :
Christophe Migy
Email :
[email protected]
Phone number: +212 653 055 783
10. Video surveillance of premises
Altalian SARL AU ‘s business premises are under video surveillance, with the sole aim of ensuring the safety of people, property and installations.
This device can record images of visitors, customers, service providers, employees and partners as they pass through the areas concerned.
Recordings are kept for a maximum of 30 days, except in the event of an incident requiring them to be kept longer as part of a judicial or administrative investigation.
Access to images is strictly limited to the branch manager and authorized personnel. These data are neither transferred nor communicated to third parties, unless required by law.
In accordance with Moroccan law no. 09-08 and, where applicable, the RGPD, any data subject has a right of access to recordings concerning him or her, within the limits provided for by law. To exercise this right, a written request should be sent to: [email protected] . .
11. Applicable law and claims
This charter is governed mainly by Moroccan law, in particular law no. 09-08.
In the event of a dispute or claim relating to the exercise of your rights, you may contact :
- The National Supervisory Commission for Personal Data Protection (CNDP) in Morocco.
- Or, if you live in the European Union, the competent supervisory authority in your country of residence (for example, the CNIL in France).